Vulnerable Customer Adviser
Job Description
Weâre waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
Weâre not about selling products - we want to solve problems and change lives through Monzo â¤ï¸
Hear from our UK team about what it's like working at Monzo â¨
ðLocation Remote in the UK | ð° £24,750 - £29,625 (pro rata) depending on experience + Benefits | Hear from the team â¨
This role works our weekend hours which are Friday - Monday between the hours of 8am and 8pm OR just Saturday and Sunday between the hours of 8am-8pm with a max of 30 hours a week. However, you will initially join 10 weeks of training that will take place remotel
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About Monzo
Monzo is hiring for the Vulnerable Customer Adviser role. Visit their website to learn more about the company and their culture.