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Customer Support Supervisor

Samsaraโ€ขUS
Posted 4 days ago
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supervisor
support
lead

Job Description

As a Customer Support Supervisor, you will lead a team of customer support representatives, ensuring they provide exceptional service to our customers. You will be responsible for training, mentoring, and developing your team while also handling escalated customer issues. Your role will involve analyzing support metrics and implementing strategies to improve customer satisfaction. You will work closely with other departments to ensure a seamless customer experience.

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About Samsara

Samsara is hiring for the Customer Support Supervisor role. Visit their website to learn more about the company and their culture.